Privacy Policy
Effective: August 16, 2026
Hour Systems LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we handle information in connection with our iOS applications and this website (collectively, the "Services"). The first section describes practices that apply to all of our apps, the section after it covers details specific to each app, and the remaining sections cover this website, emailing us, and your choices.
Practices that apply to all our apps
- No advertising and no tracking. We don't show third-party ads, and we don't track you across other companies' apps or websites. We don't use any analytics or advertising SDKs.
- What Apple tells us. Apple gives every developer summary figures for their apps, such as download and sales totals, and passes on crash diagnostics from users who have chosen to share them with developers. This reaches us from Apple rather than from anything we put in our apps, and it does not identify you.
- No account by default. Our apps don't require you to sign up, and we don't ask for your name, email address, phone number, contacts, or location. Where an individual app uses any identifier or online feature, its section below says so.
- Payments are handled by Apple. When an app offers in-app purchases, Apple processes the payment. We never receive or store your card or payment details.
- On-device by default. Unless an app's section below states otherwise, the data you create stays on your device.
App-specific practices
BeeStreak
BeeStreak does not collect, store, or transmit any personal data. Everything you create, including your streaks, completion dates, and preferences, is stored only on your device and never leaves it. BeeStreak uses Apple's StoreKit solely to process in-app purchases (handled entirely by Apple), and may send local notifications to remind you about your streaks if you enable them; these are generated on your device and are not sent through any server. BeeStreak has no account, no analytics, no tracking, and no backend.
PlantyPlanterson
PlantyPlanterson does not collect, store, or transmit any personal data. Everything you create, including your plants, coins, inventory, progress, and settings, is stored only on your device and never leaves it. The app makes no network requests of its own: it has no account, no leaderboard, no analytics, no tracking, and no backend. PlantyPlanterson uses Apple's StoreKit solely to process in-app purchases (handled entirely by Apple), and may send local notifications about your plant if you enable them; these are generated on your device and are not sent through any server.
The app does generate a random identifier on your device and shows a short "Support Code" derived from it in Settings, next to a diagnostics snapshot, so you have something to quote if you write to us about a problem. There is no server for that identifier to be sent to, so it stays on your device unless you choose to include it in an email you write to us yourself.
This Website
This website is a set of static pages. It sets no cookies, runs no analytics, and contains no tracking pixels, advertising tags, or embedded third-party content, so there is nothing on it that can follow you to other sites.
The site is hosted on Cloudflare Pages. As any web host does, Cloudflare records standard request information when it serves a page, including your IP address, the time of the request, the page requested, and your browser's user agent. Cloudflare processes this to deliver the site and to protect it from attacks and abuse. We do not use those records to identify visitors, and we do not combine them with anything from our apps. See Cloudflare's Privacy Policy.
When You Email Us
Writing to our support address is the one place where you choose to give us information that can identify you. When you email us, we receive your email address, your message, and anything you include in it, such as a device model, an iOS version, or a screenshot.
We use that only to answer you and to fix the problem you reported. We do not add your address to a mailing list, and we never sell or share it. We keep support correspondence for as long as it may help us assist you and recognize a bug that keeps coming back, and we delete it whenever you ask. You can ask at any time by replying to any message from us.
Service Providers
Apple processes all in-app purchase payments; use of Apple services is governed by Apple's Privacy Policy. This website is served by Cloudflare, as described above. We use no other service providers for our apps: none of our apps send your data to a backend of ours, because none of them have one. We do not sell your information, and we do not share it with third parties for their own advertising or marketing.
Why We Are Allowed to Handle It
If you are in the European Economic Area or the United Kingdom, the law requires us to have a legal basis for handling your personal information. Because our apps collect nothing, there are only two cases to describe:
- Email you send us. We rely on our legitimate interests in answering the people who write to us and fixing the problems they report (Article 6(1)(f) GDPR). Where your message is about a purchase, we may also act on the steps you have asked us to take in connection with it (Article 6(1)(b)).
- Website request records. Our host records the standard request information described above. We rely on our legitimate interests in serving the site and protecting it from attack and abuse (Article 6(1)(f)).
Where we rely on legitimate interests, you have the right to object. Your Rights, below, explains how.
Where Your Information Is Handled
Hour Systems LLC is based in the United States, and both our support mailbox and this website's host are there too. If you write to us from outside the United States, or visit this site from outside it, the information described above is handled in the United States, outside the EEA and the UK.
For email, that transfer follows from your own decision to write to a United States address, and we use what you send only to reply to you. For this website, Cloudflare provides safeguards for the request information it records under its own data processing terms, which rely on the EU-U.S. Data Privacy Framework and, where that does not cover a transfer, on the European Commission's standard contractual clauses. We hold no other personal information, so there is nothing further to transfer.
Data Retention and Your Choices
Our apps keep their data on your device. Deleting an app removes that data, and we hold nothing to delete, because nothing was sent to us in the first place.
The one exception is email you send us. We keep support correspondence for as long as it may help us assist you and recognize a bug that keeps coming back, and we delete it whenever you ask.
To request access to or deletion of your correspondence, email us at support@hoursystems.com, and we will confirm when it is done.
Children and Younger Players
Some of our apps are rated in the App Store for younger players, so we build them to be safe for a child to use without us learning who that child is.
- We never ask anyone who they are. No app of ours asks any user for a name, email address, phone number, location, contacts, or photos, whatever their age.
- Nothing anyone creates is published. Our apps have no leaderboards, no profiles, no messaging, and no way to post anything. There is no public space in them for a child to appear in, and no free-text entry that could carry a child's name out of the app.
- No advertising and no profiling. We show no ads and use no analytics or advertising SDKs, so we do not build a profile of any user, child or adult.
- Identifiers stay on the device. The Support Code described above is generated on the device and never sent anywhere by the app. It is not used to identify or track a person.
If you are a parent or guardian with a question about your child's use of our apps, email us at support@hoursystems.com. Because we hold no records about any device, there is nothing for us to delete on request except an email exchange you have had with us, which we will delete whenever you ask.
Your Rights
Depending on where you live, you have rights over the personal information we hold about you. In practice the only personal information we hold is what you have emailed us yourself, so in almost every case these rights apply to your correspondence with us and nothing else.
If you are in the European Economic Area or the United Kingdom, you have the right to:
- Access the personal information we hold about you and receive a copy of it.
- Correct anything inaccurate or incomplete.
- Erase it.
- Restrict what we do with it while a question about it is being sorted out.
- Object to our using it where we rely on our legitimate interests, as described above.
- Receive it in a portable form, meaning a structured, commonly used, machine-readable format, or have us send it to someone else where that is technically feasible.
To exercise any of these, email us at support@hoursystems.com. We will answer within one month. Asking costs you nothing, and we will not treat you any differently for having asked.
If you think we have handled your information badly, please tell us first and we will try to put it right. You also have the right to complain to a data protection authority. In the EEA that is the supervisory authority where you live or work, or where you think the problem happened, and the European Data Protection Board publishes the list of them. In the UK it is the Information Commissioner's Office.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date above. Continued use of our Services after changes are posted constitutes acceptance of the updated policy.
Contact Us
Hour Systems LLC is the controller of the personal information described in this policy. If you have questions about it, about our privacy practices, or want to exercise any of the rights above, contact us at:
Hour Systems LLC
5900 Balcones Dr Ste 100
Austin, TX 78731-4298
United States